Frequently Asked Questions

What should I do when someone dies?   Read answer »

IF SOMEONE PASSES AWAY AT THE HOSPITAL

  • The hospital will deliver the certificate of death to next of kin.
  • Next of kin may accept delivery of the body via La Piedad Funeral Home, or the funeral home of your choice.
  • Funeral services proceed.
  • The deceased is buried at the closest La Piedad Cemetery, or in any cemetery of your choice.

IF SOMEONE PASSES AWAY OUTSIDE THE HOSPITAL, DUE TO DOCUMENTED ILLNESS

  • The head doctor may grant a certificate of death
  • Funeral arrangements are made with La Piedad Funeral Home, or the funeral home of your choice.
  • The deceased is buried at the closest La Piedad Cemetery, or in any cemetery of your choice.

IF SOMEONE PASSES AWAY DUE TO UNDOCUMENTED ILLNESS OR FROM AN ACCIDENT

  • Legal authorities must be contacted, so that the body may be "removed" by court order.
  • Generally, the deceased must be transported to the forensic lab, so that legal authorities can determine the cause of death.
  • Legal authorities deliver the deceased's body to family members, along with the certificate of death.
  • Funeral arrangements are made with La Piedad Funeral Home, or the funeral home of your choice.
  • The deceased is buried at the closest La Piedad Cemetery, or in any cemetery of your choice.

Who can make funeral arrangements?   Read answer »

The plot's owner or his/her beneficiaries. If the owner is also the deceased, any family member can make these arrangements.

What documentation do I need to provide for a funeral?   Read answer »

The plot owner (the person who appears in the Civil Registry as the plot owner) must present his or her cédula. Alternately, the owner may send someone with an authorization letter and a copy of the owner's cédula.

A photocopy of the certificate of death or medical exam, and a copy of the deceased's cédula.

In the absence of the deceased's cédula, arrangements may also be made with a document that mentions the reason for which there is no cédula.

Do I have to pay in full for funeral and burial services?   Read answer »

Yes, to use a burial plot, you must pay in full for the plot. You must also pay the cost of opening the ground, and be current on your maintenance payments. The cost of funeral services must also be paid in full.

Why do I have to pay for maintenance?   Read answer »

We want our cemeteries to project peace and tranquility, and to do so we have to invest time and money. Your maintenance fees include: 24-hour security, gardens and landscaping, grounds maintenance, and maintenance of common areas (bathrooms, gates, parking areas, interior roads and other infrastructure).

What happens if the plot owner passes away and has no beneficiaries?   Read answer »

As with all property, if the owner passes away and has no beneficiaries, a succession process must be initiated.

Why do I have to pay an opening fee?   Read answer »

When you purchase a plot, you are acquiring land. When you are ready to use your land, you must build a niche (according to the GENERAL REGULATIONS ON CEMETERIES). Niches must be built with ferroconcrete and must meet seismic regulations. Additionally, they must allow for the evacuation of bodily fluids during the decomposition process

Opening costs include:

  • Construction of the niche
  • Dirt removal
  • Breaking ground to introduce the niche
  • Carpeting
  • Lowering of the coffin
  • Tent installation
  • Customer service from Cemetery personnel

When can I do an exhumation?   Read answer »

Five years after burial, you may transport the remains to another cemetery.

Do I have to conduct a religious ceremony after cremation?   Read answer »

It's not required. A ceremony is also optional.

What are the requirements to be able to cremate a loved one?   Read answer »

The requirements to cremate a loved one are:

  • Medical certificate of death or medical report
  • Autopsy certificate. By law, all bodies to be cremated must be autopsied. The only exception is when the body is with the Forensic Lab.
  • Permission for cremation from the Ministry of Health.

May family members witness the process?   Read answer »

We offer a comfortable waiting room within the cremation building, where you can wait with your loved ones during the cremation process.

How long does cremation take?   Read answer »

A maximum of two hours, unlike other crematoriums in Costa Rica where the cremation process can last up to eight hours.

Are the ashes delivered immediately after the cremation process is complete?   Read answer »

After the cremation process is completed, the ashes are put in a previously selected urn, and the act is signed to confirm delivery. Afterwards and at their convenience, family members may make arrangements for the ashes.

Are cremations done individually?   Read answer »

Yes. We only cremate one person at a time in order to eliminate any confusion. This allows us to accurately identify the coffin of the deceased throughout the entire process.

Are people cremated with the coffin?   Read answer »

Yes, the coffin or casket is included.